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FAQ

 

1.   How does Gary's Action Shots work?

We photograph local youth sporting events.   We then upload all the images to our hard drives for permanent storage.   We review all the photographs and select the best action shots to be edited.   Finally, we upload the gallery to Gary's Action Shots to allow you to view the images and order prints online.

2.  When are the action photos available to order?

Depending on the size of the event and the number of games in one day, photos will be ready for viewing and ordering in 1-3 days provided no unusual circumstances arise.   We always post in the same order as the games are photographed.  If there is going to be a delay in the posting of the event then a notification will be posted in the Announcement Section of the Website.

3.  How do I order photos?

Gary's Action Shots has a convenient and secure shopping cart.   When you finalize your order, you can choose to pay by credit or debit card or through your Pay Pal Account.   The shopping cart program will email you a copy of the invoice that you can print for your records.

To Download Original Size Images, Select the Image(s) you wish to Download and Select Large Downloads from the Price List.  Prices will be automatically calculated based upon how many images you selected.

4.  How do I order custom photographs?

Should you choose to customize a photograph you will need to contact us via email and provide us with a contact number where we can contact you personally to go over your idea.    All fees associated with this option will be provided prior to any editing being done.   An example would be to create a collage or to crop a specific photo or maybe add lettering to the photograph.  Whatever your desire Gary's Action Shots will make every attempt to fulfill your request.

5.  How do I receive my photos?

Once your order payment is approved, we receive your order for processing.  Prints will usually ship via USPS to the address you designate.  Rush shipping is available.  Shipping and handling charges do apply.  Digital images can only be viewed online and cannot be downloaded unless purchased through the websites shopping cart.  After your order has been processed the original sized image will be emailed to you.

6.  How long does it take to receive my photos?

After your order and payment are confirmed, I am notified immediately and upload the files for printing within 2 business days.  Please watch our Announcements for vacation schedules and seasonal printing that may increase shipping times.  Turnaround times average between 10 to 14 days business days but is usually quicker.  

7.  How long will event photos stay posted online?

We keep events online for as long as space allows. 

8. How are the photos processed?

Your photos are "NOT" printed with an ink jet printer!  All photo and poster sizes are processed at a professional lab using high quality Kodak photo paper.

9. Will Gary's Action Shots photograph our game?

Yes, Please contact us to schedule your event.

10. How does Gary's Action Shots determine which events will be covered?

First contact, first scheduled. Therefore, make a Reservation as soon as you know the dates, times, and location.

11. Does it cost anything to have Gary's Action Shots cover an event/game?

That is determined on a case by case basis.

12. How does a Reservation work at a game vs tournament?

A Reservation works the same during a regular season game and a tournament. First contact, first scheduled. See FAQ 11 for more information about Reservation fees. Please contact us with questions about tournament coverage.

13. You were at our game. Why are there no photos of my player?

Ok! This is a delicate question.

We hope to have high quality images of your athlete as much as you do. However, in the sports world, as in real life, few things are perfect.  Below you will find a number of possible reasons why we may not have a photo of your athlete in our collection.

      Shadows or other obstruction covering face
      The image was out of focus
      Athlete had little game time or was not part of major action
      Coach or official obstructed view
      Bad or inappropriate faces made, and we don't wish to embarrass your           athlete
      Umpire/Referee did not allow us to be in the proximity of action

Please understand that it is in our best interest to provide quality photos of every player that participates in each event that we cover.  However, due to some of the above circumstances and others that may arise, this may not be possible.

If the game/event being photographed is by reservation, then that determines who we focus on during that game.

14. Does Gary's Action Shots take individual, team, league, and club photos?

Yes, Please Contact Us for more information about taking still and action photos of your Athlete or Team on or off the field.

 
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